It arrived suitably packaged and our 6 month old Cockapoo loved unpacking it. Since then it is the only place she will sleep at night and has finally won over sleeping on the wooden floor. She loves sleeping stretched right out or curled into a ball in a corner. We went for a bigger sizer because she often sleeps stretched to her maximum length. It is well made, soft to the touch on the inside and robust on the outside and still nice enough to have in full sight in our home. Very, very happy.